Jamie Grogan

Jamie Grogan is an experienced professional currently serving as a Customer Success Manager for the Federal team at HCL Software since September 2022. As the owner of E-Z Gift Giving LLC, Jamie leads a minority and woman-owned business focused on enhancing client impact through distinctive gifting solutions. Previously, Jamie worked as a National Admissions Advisor at ThriveDX, guiding students through their educational journeys, and spent several years at Southern New Hampshire University in various roles related to assistive technology and admissions counseling. With a strong background in sales and customer service, including an International Sales Manager position at Instant Technologies, Jamie possesses diverse skills spanning customer relationship management and technical support. Jamie holds an Associate Degree in Computer Information Systems from the Baton Rouge School of Computers.