Marcus Hayden is an experienced professional in the field of information technology with a focus on customer experience, coaching, and demand generation. Currently serving as the Manager of BigFix Americas Technical Advisors at HCLSoftware since July 2019, Marcus has previously held various roles including Manager of BigFix North America Technical Advisors and CyberSecurity Specialist at IBM from April 2016 to July 2019. Earlier experience includes a position as System Analyst at Suffolk Construction from April 2011 to April 2016. Marcus holds a degree from Worcester State University, attended from 2003 to 2008, and also studied at PennWest Edinboro from 2001 to 2003.
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