Mohd Mudasser is an expert in Service Management Governance & Compliance, currently serving as a Managing Consultant at HCLSoftware, where they oversee a team of 23 GETs. With over 14 years of experience in ITSM practices, they have held various positions including Associate Consultant at HCL Technologies and Service Advisor at NTT DATA Services, managing service delivery and driving process improvements. Mohd has a Bachelor's degree in Electrical, Electronics and Communications Engineering from SD College Of Engineering. They possess extensive hands-on experience with multiple ITSM platforms, including BMC Remedy and ServiceNow.
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