Mukesh Kumar Sharma is a seasoned professional in product management and service management, currently leading a team at HCLSoftware since February 2023. Previously, Mukesh held roles in ServiceNow PreSales at Tech Mahindra and as a ServiceNow PreSales Lead at Wipro Technologies, focusing on practical solutions and customer needs. With extensive experience at HCL Technologies, Mukesh managed product development, market research, and pricing strategies while also leading ServiceNow implementations. Earlier roles include positions at CSC, Capgemini, and Ericsson, showcasing a strong foundation in IT service management and logistics. Mukesh holds a Postgraduate Degree in Business Administration from the Institute of Management Technology, Ghaziabad, and a Bachelor of Business Administration from Sikkim Manipal University.
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