Philippe Casidy is a ServiceNow Developer at HCL Software since March 2017, specializing in ServiceNow ITSM and CSM, with a focus on translating business requirements into developments within ServiceNow. Previously, Philippe held the position of Embedded and RealTime Systems Test Solutions Specialist where responsibilities included providing L2/L3 support for IBM Rational Test Realtime and leading initiatives for high customer satisfaction in the aeronautic, space, and transportation sectors. Philippe's experience spans various roles, including Technical Support Engineer at IBM, Ingénieur Conseil at Isoscope, and consultant at Casidy Conseil Systèmes et Réseaux Informatiques, with a solid foundation in embedded systems and real-time software. Educational qualifications include a degree in Industrial Computer Science from Université de Rouen and an early background in Electrical/Electronics Maintenance from Lycée Marie-Curie.
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