Rob Hodges is a seasoned professional in customer experience and technical advocacy, currently serving as a Customer Experience Executive at HCL Software since July 2019, specializing in HCL Digital Experience software. Prior to this, Rob held roles including WW DX Client Advocacy Manager and Technical Advocate at HCL Software, focusing on HCL collaboration offerings such as HCL Domino and HCL Connections. Rob's extensive experience at IBM Software Group from 2005 to July 2019 involved serving as a Collaboration and Portal Technical Specialist, providing consulting on IBM's collaboration and portal solutions, including WebSphere Portal and IBM Connections. Rob began with IBM in 2001 as a WebSphere Technical Specialist, aiding IBM Business Partners in sales and technical enablement. Rob holds a BA in Economics from the University of Leeds, completed between 1981 and 1984.
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