Tilak Raj is a seasoned IT professional with extensive experience in software engineering, system administration, and robotic process automation support. Currently serving as a Senior Software Engineer I at HCLSoftware, Tilak specializes in BigFix infrastructure management and user support across global platforms, handling 24/7 incidents related to patching and troubleshooting for Windows and Linux systems. Previously, Tilak worked at IBM India GPS Ltd as a Senior System Administrator, focusing on enterprise ID management and vulnerability management for servers, as well as providing IT support for messaging systems. Professional experience also includes roles as a Robotic Process Automation Consultant and System Administrator across various companies, with demonstrated proficiency in Active Directory, Office 365, and Blueprism software. Tilak holds a bachelor's degree in Art/Art Studies from Delhi University.
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