Vivek Biltoriya is a seasoned technology professional currently serving as Deputy General Manager at HCLSoftware since January 2024, overseeing Splunk leadership, delivery assurance, and full-stack observability efforts in India. Prior to this role, Vivek held significant positions at Wipro from April 2022 to January 2024, including Technology Architect and Splunk Lead, where responsibilities encompassed delivery assurance for Europe and the APMEA region. Vivek's extensive career at HCL Technologies spanned from June 2011 to April 2022, progressing through various roles such as Solution Architect and Splunk Practice Head, with a strong focus on AIOPS and consulting. Earlier experiences include leadership and consultancy roles at Celerity Networks and a foundational internship at SiliconUniv. Vivek holds an MTech in Data Science & Technology from Birla Institute of Technology and Science and a BTech in Computer Science from JSS Academy of Technical Education.