Michael Maldonado is an analytical IT professional with extensive experience in technical support and desktop engineering across various organizations. Currently serving as a Senior Analyst at HCL Enterprise since April 2017, Michael has previously held roles such as Desktop Engineer at Acosta Mosaic Group and Desktop Support Specialist at Lakeshore. Throughout a career that began in military service with a diploma in Military Science from the University of Maryland, Michael has demonstrated proficiency in Microsoft platforms, facilitated Windows upgrades, managed desktop deployment projects, and provided world-class technical support. Michael's contributions have included support for Citrix connector rollouts, hardware discovery, application deployment, and resolution of end-user issues across a range of technologies.
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