Pathak Puneet is an experienced IT professional currently serving as Team Lead at HCLTech since January 2023, overseeing a team of over 25 members in L1 and L2 operations and acting as the primary client contact for priority case analysis. Previously, Pathak held the role of Technical Specialist at HCL Enterprise from August 2018, managing SIEM and security alerts through HP ArcSight and IBM QRadar. Significant experience includes working as a System Analyst at iGATE Global Solutions, where responsibilities encompassed Active Directory management, network troubleshooting, and remote support. Pathak began the career as an Information Technology Analyst at Wipro Ltd. and as a Desktop Engineer at Luminous Power Technologies, focusing on hardware and software troubleshooting. Educational qualifications include a BCA from Sikkim Manipal University and a diploma in Computer Engineering from H.P. Technical Board.
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