Somnath Saha currently serves as a Service Request Manager at HCL Enterprise since March 2022, where responsibilities include overseeing the Service Request Management process, leading the design and implementation of request fulfillment, and managing the process improvement cycle. Prior to this role, Somnath held multiple positions at IBM India Private Limited, including Operations Manager and Assistant Manager, from July 2013 to December 2022. Somnath holds a Master's degree in Computer Applications from M.V.J College of Education and a Bachelor's degree in Computer Applications from Pailan College of Management and Technology.
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