Chip Johnson, MBA, CSSBB, is a seasoned transformation manager with a wealth of experience in product management and process optimization. Currently serving as a Senior Program Manager at Cigna-HealthSpring, they lead multiple work streams to implement software solutions aimed at enhancing customer service. Previously, Chip held various roles at Cigna, including IT Business Relationship Manager and Director of Broker Operations, where they significantly improved operational efficiency and drove technological innovation. Chip's career began at Systems Solutions, Inc., where they cultivated B2B relationships while working to address clients' technology needs. They hold an MBA in Healthcare from Belmont University and an AOS Degree in Ministry from The Salvation Army SFOT.
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