Stephanie Smith

Stephanie Smith is a seasoned professional in clinical operations and management, currently serving as Manager of Clinical Programs at Health Care Service Corporation since December 2017, where responsibilities include staff supervision, process implementation, and ensuring effective customer service delivery. Prior experience includes roles at Beacon Health Options as Senior Supervisor and Team Lead Medical Management Specialist, focusing on care coordination for Medicaid-Medicare populations, and volunteering at Lovell FHCC VA, supporting veterans with PTSD. Stephanie's clinical background encompasses crisis intervention, case management, and counseling, with academic credentials including a Master of Science in Clinical Counseling from Rosalind Franklin University and a Bachelor of Science in Psychology from Northern Illinois University.