Wayne Young

Wayne Young is a seasoned professional with extensive experience in systems analysis and support, particularly within the financial sector. Currently serving as a Senior Systems Analyst at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas since May 2015, Wayne is responsible for production support of enterprise applications such as PeopleSoft Financials and SAP Ariba, while effectively translating customer requirements into actionable change orders. Prior roles include Setup Configuration Specialist at Aon Hewitt, where responsibilities encompassed configuration of proprietary benefits administration software and adherence to software development lifecycle (SDLC) procedures. Wayne began the career as a Point of Sales/Desktop Support Technician at Rogers Enterprises and previously worked as a Specialist at Apple, providing exceptional customer service and troubleshooting. Academic credentials include a Master of Science in E-Commerce from DePaul University and a Bachelor of Science in Computer Information Systems from DeVry University.