Ella Ward has extensive experience in customer service and technical support across multiple industries. As a Special Order Associate at HD Supply since March 2015, Ella Ward effectively manages customer order requests through various communication channels while ensuring service goals are met. Prior to this role, Ella Ward served as a Help Desk Specialist at NCR Corporation from February 2011 to February 2015, providing technical support for ATM, Fast Lane, and POS-related issues, diagnosing hardware and software problems, and coordinating with vendors as needed. Ella Ward's career commenced at IBM, where, from July 1999 to December 2009, work as a Software Entitlement Analyst involved collaboration with the National Process Developer and advising on necessary process changes.
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