Dawn A.

Dawn A. is an experienced IT Operations Specialist currently employed at Headspace since August 2022. Previous roles include IT Support Engineer at Zip Co, where responsibilities encompassed responding to ticketing systems and managing software and hardware procurement, and at Bustle Digital Group, providing technical assistance as the first point of contact for over 300 employees. Dawn has also served as a Desktop Support Technician II at POPSUGAR, managing IT needs and account creation for over 160 employees, and began a career at Apple, where technical expertise was honed through customer service and product training roles. Additional experience includes working as a Sales Associate at Coach, a Control Coordinator at the Bank of New York, and a Media Buyer at Cable Scope, Inc. Dawn holds a degree from City University of New York-Hunter College.