Lupe Gonzalez is a seasoned professional with extensive experience in member care, advocacy, and customer experience within various industries, including mental health and online services. Currently serving as a Board Member for For Goodness Cakes, Lupe is passionate about providing birthday and graduation cakes to children in foster care, a cause deeply personal due to past experiences. In the role of Vice President of Member Care + Advocacy at Headspace since January 2015, Lupe leads strategies to enhance member support and experience, while also acting as an Executive Sponsor for the Women+ Employee Resource Group. Prior to that, Lupe held key positions at DogVacay and eharmony, focusing on customer experience and quality assurance. Lupe’s career commenced at LowerMyBills, contributing to customer care and operational analytics.
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