David Ray is a seasoned technical professional with extensive experience in application support and technical services. Currently serving as a Technical Services Engineer at HealthEdge since September 2023, David specializes in problem analysis, root cause investigation, and customer communication, while maintaining compliance with policies regarding PHI and PII. Prior roles include Application Support Engineer positions at Signify Health and Oracle, where David managed complex production issues and integrations. Experience also includes a leadership role as System Support Specialist II at BJs Wholesale Club, as well as supervisory responsibilities at Home Depot. David holds a Bachelor's degree in Computer Science from New Jersey City University and an Associate's Degree in Information Technology from the University of Phoenix.
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