HealthFirst is a third-party administrator specializing in helping private employers, government entities, and institutions provide complete, competitive benefits packages to their employees. We design and administer self-funded health plans.  aimed at giving control, savings, and security to employers and members alike. 

Established in Tyler, Texas in 1983, we work with clients throughout Texas and serve employees in 49 states. Working with employers, consultants, and our vendor partners, we develop the healthcare solutions to best fit each group’s unique employee population and company resources. 

Our comprehensive solutions can include:
•	Self-funded plan design
•	Full administrative services, including eligibility, claims processing and payment and customer service
•	Provider network services
•	Specialty self-funded products, including limited coverage MEC plans, small-group solutions and dental plans
•	Ancillary benefits such as vision plans, life insurance and AD&D coverage
•	Corporate wellness programs

Health Care

Health Insurance

Insurance

HealthFirst TPA

Ashley Feistel

Frances Brown

Crystal Bass

Rachel Robertson

Monica Bauman

Brad Thurston

The Operations Team at HealthFirst TPA is responsible for ensuring seamless execution and administration of self-funded health plans. This team oversees key functions such as eligibility verification, claims processing, and customer service, while collaborating with various stakeholders to implement tailored healthcare solutions. By managing operational efficiency and supporting project initiatives, the team plays a crucial role in enhancing client satisfaction and optimizing benefit offerings for diverse employee populations.

Operations Team

Operations Team

About

Team members