Jon Weber is a seasoned professional with extensive experience in customer operations and services within the healthcare technology sector. Currently serving as Senior Director of Customer Operations at HealthStream since May 2020, Jon has previously held roles such as Director of Customer Operations and Sr. Manager of Workforce Onboarding, focusing on onboarding customers to the HealthStream Learning Management System through effective project management and consultative approaches. Prior experience includes serving as Director of the National Admissions Center at Foundations Recovery Network, where Jon enhanced patient value and operational efficiency in a 24/7 call center environment. Jon's earlier tenure at HealthStream from 2010 to 2017 included roles that emphasized client services and technical support operations, ensuring high levels of customer satisfaction. Jon holds a Bachelor of Science in Marketing from Tennessee Technological University.
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