Rhys Wall

Rhys Wall is a seasoned professional in customer service management with extensive experience across multiple roles. Currently serving as Customer Services Team Manager at Hedyn Wales since April 2025, Rhys previously held the position of Customer Services Manager at Newport City Homes from August 2021 to April 2025, and also worked as a Maintenance Services Planner. Prior to that, Rhys worked as Service Coordinator at OpenView Security Solutions Limited from June 2018 to August 2021, and began a career in customer service as a Customer Service Advisor at Lloyds Bank from March 2013 to February 2018.