Gary Smith

Gary Smith is a Draught Quality Training Manager at HEINEKEN, where they manage and train a nationwide team to enhance quality in the licensed on-trade. With extensive experience in the UK on-trade sector since 1996, Gary has held various roles at HEINEKEN, including Field Team Manager and Customer Development Controller. Their focus has consistently been on coaching and developing teams to achieve business objectives and optimize product distribution. Gary's expertise also includes successfully driving training initiatives for bartenders through the Heineken Draught Master accreditation.