Javier B. currently serves as Performance and Analytics Lead for Global Customer Service & Logistics at The HEINEKEN Company, a position held since November 2018, having previously been Senior Global Lead Customer Service within the same organization. Prior experience includes roles such as Head of Logistic Control Management at SAAM S.A., and Logistic Key Account Manager at Agrosuper. Javier has also held various managerial positions at SMU S.A., focusing on inventory management and project implementation in retail. Academic qualifications include a Master of Engineering in Logistics and Supply Chain from Zaragoza Logistics Center, complemented by degrees in Industrial Engineering and specialized courses in Retail Management, Logistics & Operations Management, negotiation, and big data analytics from prestigious institutions in Chile and abroad.
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