Mina K. currently serves as the Global Deployment Lead for the Voice of the Customer program at The HEINEKEN Company, focusing on the Global Supply Chain department. Responsibilities include deploying and supporting the capability of NPS surveys using CustomerGauge across HEINEKEN operations. Prior experience encompasses roles such as B2B Platform Manager, Quality Coordinator, and International Graduate in Supply Chain, where Mina was selected from 21,000 applicants for the prestigious graduate program. Additional professional experience includes positions in digital marketing, project assistance, and marketing trainee roles at various organizations, complemented by a Master's degree in Complex Systems Engineering and Management from Delft University of Technology and a Bachelor's degree in Industrial Engineering from Boğaziçi University.
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