Romain B. is an experienced Customer Experience Manager at HEINEKEN since June 2014, with a diverse background in research and data management. Previous roles include Research Associate at DHR International and an internship at the Kingdom of the Netherlands Ministry of Foreign Affairs. Romain also worked as a Data Entry Operator at Takeaway.com and served as a Front Desk Agent at University College Utrecht. Academic qualifications include a Master's degree in Crisis and (Cyber) Security Management from Leiden University, an Introduction to Programming course from Udacity, and a Bachelor of Arts with Honours in International Relations & Modern History from University College Utrecht. Romain completed bilingual education at Overbetuwe College Bemmel from 2003 to 2010.
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