Patrick Grove

Patrick Grove is a seasoned IT and customer support professional currently serving as a Technical Support Specialist and Helpdesk Specialist at SAIC, providing Tier 1 IT support for the Federal Aviation Administration. With extensive experience in customer service and IT roles, Patrick has also been a Customer Service Help Desk Specialist at HeiTech Services, monitoring key issues and managing inquiries for the Department of Labor. Previous positions include IT/Cyber Security Student at Intellectual Point, and various managerial and counseling roles within the U.S. Army, focusing on transition assistance for military personnel. Patrick earned a BS in Computer Information Systems from Grambling State University and a Master of Science in Information Technology Management from Trident University International.