Alejandra Ramirez

Alejandra Ramirez, MBA, is an experienced corporate leader currently serving as a Senior Technical Procedure Writer at Heitmeyer Consulting, where they support an IBS Core Banking System conversion. With a robust background in operations, Alejandra previously held roles at First Republic Bank, including Operations Supervisor and Customer Service Specialist, where they contributed to enterprise-level initiatives and process improvements. They have a Master of Business Administration in Finance and have been actively involved in client services and team management throughout their career. Alejandra continues to focus on optimizing client experiences at JPMorgan Chase, where they assist in cross-training employees.