Brian Spurgeon is a seasoned professional specializing in customer experience and contact center management. They have held roles such as Sr. Director of Customer Experience at Helitech Waterproofing & Foundation Repair and Director of Customer Experience at Groundworks, where they demonstrated strong leadership and operational improvement skills. Previously, Brian managed call centers and internal sales divisions at companies like Terminix and Allsup Inc., achieving significant operational efficiencies and customer satisfaction. They are currently pursuing a Bachelor of Science in Social Sciences/History at Southwest Baptist University.
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