Shaun Cooper is a Service Delivery Manager at Hellios Information, where they manage prime suppliers in the Defence & Aerospace sectors. With over 20 years of experience in Customer Engagement and Service Delivery across various industries, including IT, eCommerce, and Real Estate, Shaun has a strong track record in enhancing customer satisfaction and retention through effective engagement programs. Previously, they held roles such as Customer Success Manager at Pricefx and Customer Services Manager at Commerce Vision, demonstrating a consistent commitment to improving service delivery and client success. Shaun's diverse background also includes leadership positions in consulting and product support.
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