Flare
Mark Randolph is an accomplished professional with extensive experience in operational and customer experience management. Currently serving as Strategic Operations Manager at Flare since March 2024, Mark previously held the position of Senior Manager, Customer Experience at Harry's, Inc. from October 2021 to November 2023. Mark's earlier roles include Director of Operations, Senior Manager of People and Operations, and Staffing Manager at Winston Retail, spanning from April 2011 to October 2021. Mark holds a degree in Business Administration with a focus on Marketing from Marymount University and a Bachelor's degree in Marketing from Frostburg State University. Additionally, Mark has studied at The American University of Rome.
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Flare
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Flare's software platform simplifies the delivery of complex professional services while addressing consumers' expectations of ease and clarity throughout the process. Flare’s technology empowers lawyers to provide an elevated legal experience, with product features aligned with its overall mission: To be the team that enables strengthand clarity through key life events. Law firms can utilize Flare's products and expertise to improve access to legal services and help their lawyers deliver their best work.