Monique W. currently serves as Senior Manager of Consultant Relations at Hello Heart since September 2025. Previously, Monique held the position of Senior Customer Success Executive for Health Plans at Carrot Fertility from July 2023 to February 2025 and served as a Senior Customer Success Executive at Accolade, Inc. from December 2021 to July 2023, where Monique also worked as a Customer Success Executive. Prior experience includes positions at Aon, where Monique was a Health & Benefits Consultant and Health & Benefits Analyst from August 2016 to December 2021, and a Health & Benefits Customer Service Specialist from January 2013 to February 2016. Monique is pursuing a Bachelor's degree in Psychology at Loyola University Chicago, with an expected graduation date in June 2024.
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