Quentin Brown has extensive experience in customer service and technical support, currently serving as the Customer Service Manager at HelloPackage since November 2017. Prior roles include Call Center Manager at ProCare Rx, where responsibilities encompassed customer retention and workforce management, and Technical Solutions Consultant I at Hewlett Packard Enterprise, focusing on technical support and process optimization. Previous positions at McKesson involved customer service enhancements and supervisory duties, while early career experience included roles at RelayHealth and as a Field Technician at BECA, developing strong troubleshooting and support skills. Quentin holds a background in Business Administration from Georgia State University and a high school diploma from Henderson High School.
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