Cait Corbett

Cait Corbett is an experienced operations leader with a diverse background in team management and customer service across several industries. Currently serving as Operations Team Lead II at Alma, Cait manages a claims adjustment team while collaborating with cross-functional departments to enhance provider and client experiences. Previous roles include Customer Care Team Leader at Whole Foods Market, where Cait improved customer satisfaction metrics and led the Executive Customer Relations process, and Customer Service Team Lead at Stitch Fix, focusing on agent coaching and performance management. Cait also has extensive managerial experience from a decade-long tenure at Darque Tan, overseeing multiple locations and driving profitability through training and employee engagement initiatives. Educational qualifications include a Bachelor's Degree in Business and Marketing Education, Communication Studies, and Leadership from the University of Minnesota.