HV

Heather V.

Customer Experience at Alma

Heather V. has a diverse background in customer experience and mental health services, currently serving as a Client Matching Specialist at Alma since 2022. Prior to this role, Heather worked as a Client Care Coordinator at Cerebral and as a Customer Service Specialist at Barefoot Bridal. Additional experience includes serving as a Clinical Massage Therapist at OXYGEN MASSAGE THERAPY LLC and a Mental Health Clinician for Lincoln Families, specializing in trauma-informed therapy for adolescents. Heather's early career involved roles such as Marriage and Family Therapy Trainee at John F. Kennedy University Counseling Center and Rape Crisis Counselor at Bay Area Women Against Rape. This professional journey is supported by a Master of Arts in Counseling Psychology from John F. Kennedy University and a Bachelor of Arts in Communication and Women’s Studies from the University of Central Florida.

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