Kyla C. is an experienced operations professional with a strong background in client support and administrative roles across various organizations. Currently serving as an Operations Associate at Alma, Kyla has previously worked as a Phone Coordinator at Cerebral, where responsibilities included managing complex scheduling and resolving client issues. Additional experience includes roles as a Telephone Interviewer at CaptureISG, a T.A.S.C. Program Specialist at the Drug Abuse Treatment Association, and a Behavior Technician at Samuel Gaines Academy. Kyla holds a Master of Business Administration from LSU Shreveport, a Master of Science in Psychology from Tiffin University, and a Bachelor of Science in Psychology from the University of Central Florida.
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