Matthew Foreman is a skilled operations associate currently employed at Alma since April 2023. Previously, Matthew was a CX Fellow at KindWork, where participation in a competitive 250-hour program enhanced professional and technical skills, including HIPAA compliance and certifications in Zendesk. Prior experience includes customer service roles at Perelandra Natural Food Center, where Matthew effectively managed high guest volumes and developed extensive product knowledge, and at Regal, where leadership in team management improved employee performance and sales outcomes. Matthew’s career began at GameStop, providing exceptional customer service and fostering customer relationships. Matthew holds a Bachelor's degree in Film from Brooklyn College and an Associate of Arts degree in Liberal Arts from Kingsborough Community College.
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