Mia Bynoe

Mia Bynoe is an Operations Associate, Claims at Alma since July 2023, previously serving as a CX Fellow in the Customer Experience Fellowship at KindWork for one month, where Mia ranked in the top 20% of the program and gained credentials in HIPAA Compliance and Zendesk Omnichannel Agent certification. Prior experience includes an Administrative Intern role at Opportunities for a Better Tomorrow, where Mia contributed to program growth and enhanced participant engagement, and a Sales Associate position at Burlington Stores, Inc., providing excellent customer service and collaborating effectively with team members. Mia holds a High School Diploma from Brooklyn Institute for Liberal Arts and a Customer Service Certification from Opportunities for a Better Tomorrow.