Olivia Greenbaum

Olivia Greenbaum currently serves as the CX Team Lead at Alma since March 2022. Previously, Olivia held the position of E-commerce Fulfillment Assistant Manager at Sounds, overseeing operations during a period of growth and ensuring compliance with brand standards. Prior roles include Customer Experience Specialist at Enjoy Technology, Inc. and Apple, where extensive training in technology and customer service was provided. Early career experiences include a Project Intern role at Project Sunshine, a Sales Associate position at Organic Avenue, and serving as a Brand Ambassador for Livpurely Organics, contributing to brand development and customer education. Olivia holds an Associate’s Degree in Fine Arts from the Fashion Institute of Technology and a Bachelor's degree in Anthropology from Hunter College.