The Customer Experience Team at Alma is dedicated to enhancing the journey of both providers and consumers in accessing mental health care. This team focuses on delivering personalized support, resolving inquiries, and ensuring seamless interactions with Alma's suite of tools and resources. By actively listening to feedback and collaborating with stakeholders, they drive continuous improvement in service quality, ultimately empowering consumers in their search for mental health support.
Brianna Vigil
CX Team Lead
Erica Brown
Customer Experience Associate
Joseph A.
Customer Experience Associate
Juan Vallejo
CX Team Lead
Khaleynie Maldonado
CX Team Lead 2
Kristen Paige P.
Customer Experience Associate
Lilly Barrett
Customer Experience Associate
Theodore Ross
Customer Experience Associate
Tiffany H.
Customer Experience Associate
Whitney Lopez
Senior Director Customer Exper...
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