Soren B.

Soren B. is an experienced professional with a strong background in Salesforce administration and customer experience optimization. At HelloAsso since September 2018, Soren has played a crucial role in managing and enhancing the Salesforce environment, ensuring it meets business needs while maintaining high levels of user satisfaction. Soren's expertise also includes digital self-care strategies, team leadership, and ongoing training for team members, fostering collaboration and performance. Previous roles include working as a digital mediator with Agence Mimosa and managing various customer service and sales positions at Leroy Merlin and Auchan, showcasing a diverse skill set in customer relations, team management, and project coordination. Soren holds multiple degrees in commerce and communication, reinforcing a solid educational foundation in relevant fields.