Anna Kalinowska is an experienced project and audience manager with a background in customer engagement and retention strategies. Currently at HelloFresh since March 2022, Anna has held multiple roles focusing on error recovery and global customer engagement. Prior roles at Zalando from September 2018 to February 2022 include Senior Incident & Knowledge Manager and International Customer Retention Strategic Project Manager, where Anna was instrumental in enhancing customer service and operational efficiency in Poland and the Czech Republic. Additionally, experience at LifeTube involved managing key partnerships and executing marketing campaigns across digital platforms. Anna's career began with an internship at KPMG, followed by roles in logistics and event organization, demonstrating a strong foundation in management and customer experience. Anna holds multiple master's degrees in International Management and Management from esteemed institutions, including CEMS and Nova School of Business and Economics.
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