Chantalle Bovy possesses extensive experience in customer service and operations across various hospitality and tech sectors. Early career roles included waitress positions at Hotel Van der Valk and Restaurant Petit Bonheur, where Chantalle delivered hospitable service and ensured guest satisfaction. Experience as a Program Coordinator for Channel Experience at Uber involved collaborating with regional stakeholders to manage chat and video chat rollouts in EMEA. Progressing through several Community/Customer Operations Support Manager roles within Uber, Chantalle optimized driver-partner support operations and focused on performance data analysis. Subsequently, as Customer Experience Insight Manager at HelloFresh and now as Senior Customer Experience Insight Manager, Chantalle demonstrates a strong commitment to improving customer engagement and operational effectiveness. Educational credentials include a degree in Hotel and Hospitality Management from NHTV internationaal hoger onderwijs Breda and a solid foundation in economics and management.
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