Faridah S.

Faridah S. has extensive experience in customer operations and project management across various industries. Currently serving as Associate Director of Error Recovery and Customer Care Operations at HelloFresh since May 2020, Faridah has previously held roles including Head of Customer Support DACH and Strategic Team Lead Customer Support DACH. Prior to HelloFresh, experience includes leading projects at Startnext, crisis management at Airbnb, and campaign management at Accenture. Furthermore, Faridah has contributed to anti-discrimination initiatives as Project Manager for agah and monitored merchant risk at PayPal. Educational qualifications include an LLM in International Human Rights Law from the University of Galway and a Master's degree in American Studies, Theater Studies, and Philosophy from Johannes Gutenberg University Mainz.