Hannah N. is an experienced professional in customer service and management, currently serving as Contact Centre Manager and Customer Care Manager at HelloFresh since June 2019, where responsibilities include leading daily operations across multiple communication channels and ensuring optimal team resourcing to meet global service levels. Previously, Hannah worked as a Lived Experience Assistant at InnoWell Pty Ltd, contributing to mental health support initiatives, and held roles at Macquarie Group as an Associate, Peakbound Holdings Pty as Senior Team Lead, Lloyds Bank as Senior Customer Service Representative, and HSBC as Customer Service Representative. Hannah holds A levels in English Language, Law, and Business Studies from Filton College.
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