Katherine Dobbs possesses a diverse background in customer success and management, currently serving as the Manager of BPO Strategy & Management at HelloFresh since January 2022. In addition to this role, Katherine has held various positions at Factor_, starting as a Customer Success Specialist in June 2019 and previously working as a Marketing Project Manager. Prior experience includes serving as the Customer Experience Lead at Factor 75 from August 2017 to June 2019. Katherine holds a Bachelor of Arts degree in Business Administration and Management from Augustana College, earned between 2005 and 2009.
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