Polina Zhidkova, PhD, currently serves as the Product Operations Excellence Team Lead at HelloFresh, managing a team of three managers and focusing on enhancing operational efficiency through outsourcing, process standardization, and automation. With a track record of notable achievements, Zhidkova has successfully led initiatives that resulted in significant process improvements and a reduction in upstream complexity across nine international markets. Prior to joining HelloFresh, Zhidkova held various roles at the National Research University — Higher School of Economics, including Associate Researcher and Lecturer, while also managing academic research projects. Zhidkova's educational background includes a Structured PhD in Sociology from the Higher School of Economics, alongside advanced studies at Humboldt-Universität zu Berlin and Freie Universität Berlin.
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