Alexia Hamel is a highly energetic leader with over 10 years of international experience in customer experience, talent strategy, and project management. Currently serving as the Head of Operations & Customer Success at Stake, Alexia previously held the position of President at Quantrics Enterprises Inc., where significant transformations were made in operational performance and team integration following an acquisition. Alexia also served as Vice President of Workforce Management at Nordia Inc., achieving record client SLA targets and leading a major ramp-up of customer service representatives during the COVID-19 pandemic. Alexia's educational background includes studies in Marketing at the Université de Montréal and the University of Strathclyde.
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