Brandon Keck is an experienced Information Technology Specialist currently serving as an End-User Technology Experience Engineer at Epiq since June 2024. With a demonstrated proficiency in customer support, Brandon has held various technical roles including Technician at HelloTech Inc. since December 2017 and Information Technology Technician at UnitedLex from February 2021 to February 2024. Responsibilities have included troubleshooting using O365 administrative tools, managing Windows systems, and creating SOPs for evolving processes. Previous roles include multiple positions at Charter Communications, ranging from Field Technician I to IV, and a key role as an MCEITS TAC Analyst with the U.S. Marine Corps Forces Cyberspace Command. Brandon's solid foundation in IT began with an Associate of Science degree in Information Technology from Barton Community College and includes advanced training in network and system administration.
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