Ekta Malik

Ekta Malik has a strong background in client services and business process improvement. Ekta is currently working at Helloverify as a Client Services Team Lead, where they manage client case reports, builds relationships with clients, and contributes to business growth. Prior to this, Ekta worked at EY as a Client Services professional, handling multiple clients and delivering successful case reports. Ekta also has experience as a Client Service Executive at AuthBridge, where they provided effective client support and managed client requests. Earlier in their career, Ekta worked as an Executive- Business Process Excellence at Monark India Ltd., focusing on improving corporate performance by optimizing business processes. Ekta began their professional journey as a Content Analyst at MediaAgility.

Ekta Malik completed their Master of Business Administration (MBA) with a specialization in Operations Management and Supervision from Jaipur National University. Ekta attended Jaipur National University from 2016 to 2018. Prior to their postgraduate studies, Ekta earned their Bachelor's degree in Home Science from B.P.S Women's University. Ekta pursued their undergraduate studies from 2010 to 2013. In addition to their formal education, Ekta acquired a certification in "Become a master of client and account management" from Udemy in January 2021.