Alexander Williams has a diverse work experience ranging from software engineering to customer support. Alexander is currently working as a Software Engineer at murmuration since December 2022. Prior to that, they worked at CTG as an Associate Software Engineer from June 2022 to November 2022. Earlier in 2022, they were a Customer Support Specialist at symplr, where they handled case management and support using Salesforce for a medical e-learning software. Before that, Alexander worked at OneSupport where they started as a Level 1 Technical Support and was later promoted to a supervisory position as a Level 2 Technical Support. Alexander gained experience in troubleshooting contract-client issues and supporting cell towers and business fiber circuits. In 2021, Alexander worked as an Undergraduate Researcher at the Computer Science Department of the University of Illinois Urbana-Champaign. Alexander implemented logic in Python to detect and categorize flaky tests within software and collaborated with senior engineers and doctoral advisors. Additionally, Alexander had a brief sales experience as a Sales Associate at Old Navy in 2018.
Alexander Williams obtained a Bachelor's degree in Computer Science from New College of Florida, studying from 2018 to 2022. Additionally, they obtained an Adobe Certified Associate (ACA) certification in Photoshop from Adobe in February 2015.
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